Assistant

Salon Leader

Alline Salon Group (ASG)

Overview

The Assistant Salon Leader (ASL) is essential in assisting and leading a great team. The ASL is responsible for partnering with the Salon Leader (SL) including modeling ASG’s core values to be the best while serving our clients in a friendly, and professional way. The ASL is intended to be a developmental position with the goal of advancing into the SL role.

Job Duties

• Assisting with recruitment and retention strategies

to meet salon staffing requirements.

• Continuing to coach the team to ensure they

are supported in meeting their salon and individual goals.

• Modeling quality services by consulting with

clients and applying the appropriate service techniques.

• Recommending and participating in all approved

local marketing initiatives including depth and frequency of coupon campaigns,

seasonal initiatives, and client appreciation events.

• Educating clients and team members about proper

home hair care and recommending services and products to help the client

maintain their hairstyle between salon visits.

• Modeling customer

service best practices by leading and inspiring the team, ensuring each

client’s satisfaction, and building client loyalty.

• Providing customized consultations with each client,

including stating the final price before the service begins.

• Supporting the SL with required salon leadership

administrative tasks (i.e., closing out a ticket on the POS system, timecards, inventory

control, on-boarding new team members, and scheduling appointments) promptly.

• Communicating effectively and positively with all

clients, team members, leadership, and the corporate support team.

• Meeting or exceeding personal/salon productivity

standards set by ASG.

• Protecting the salon’s assets, including emphasizing,

and modeling cash handling procedures.

• Leading, training, and modeling all services

offered at the salon.

• Maintaining flexibility in scheduled shifts to

fit the needs of the business, including potential night and weekend shifts.

• Attending all required technical training

sessions.

• Joining all virtual and in-person meetings as

directed by leadership.

• Leading the salon when/if the SL is absent.

• Modeling ASG policies as defined in the Handbook

and salon specific operational procedures (including but not limited to bank

deposits/runs, salon cleaning/maintenance, and disinfecting styling implements).

Required Knowledge, Skills, and Abilities (KSAs)

• Leading the team in the SL’s absence and working

as a team-player and/or independently.

• Marketing yourself, the salon, and the team in

the community to increase your salon clientele.

• Modeling exceptional communication, organization,

and problem-solving skills.

• Providing consistent and excellent customer service.
• Multi-tasking efficiently to assist with salon duties (including store meetings, scheduling, cash management, and reporting).
• Showing a willingness to learn new techniques and stay current with hair trends.
• Leading and coaching the team through implementing

changes as directed by ASG.

• Traveling to other salon locations as needed (i.e., temporary assignments).
• Maintaining full-time status and meeting the business demands.

The physical requirements of the position may require bending, sitting, twisting, turning, lifting (generally 10-15 pounds),

and/or standing for extended periods of time.

Experience

• One (1) year of experience as a Stylist, preferred.

Education

• Must maintain a valid cosmetology or barber’s license.

·        

All

ASLs are required to complete assigned training as determined by ASG.

·        

*All Supercuts

(SC) ASLs must have received their Hair Stylist Academy (HSA) completion

certificate.

Work Location

·        

The ASL role is based at an ASG (Supercuts, Holiday

Hair, or Cost Cutters) salon location.